Magical journey through the Albanian fjords. An unforgettable experience in the heart of the Alps.
+355 69 84 55 220
kontakt@komanilake-explore.com
How to Book Online
Follow the simple steps to make your online reservation. Choose your service, fill in your details, and confirm your booking.
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How to Book Online
Simple 3-Step Booking Guide
Choose Your Service
Browse and select the service you need
Start by exploring our available services on the homepage. You can choose from ferry tickets, complete package tours, or bus transfers depending on your travel needs.
Fill in Your Details
Enter passenger information & travel date
After clicking Book, you’ll be redirected to our secure booking page. Here you need to fill in:
- Travel Date – Select your preferred departure date
- Number of Passengers – Adults, children, etc.
- Contact Information – Email and phone number
- Vehicle Details – If transporting a car (dimensions)
Confirm & Pay
Complete payment and receive your ticket
Review your booking summary and proceed to secure payment. After successful payment, you’ll instantly receive your e-ticket via email.
- Review Summary – Check all details are correct
- Choose Payment Method – Card, bank transfer, or pay at terminal
- Receive Confirmation – E-ticket sent to your email
- Show at Terminal – Present your ticket on departure day
Important Information
+355 69 84 55 220 | +355 69 84 55 221
kontakt@komanilake-explore.com
Car Parking Information
Where to park your vehicle safely
Important Parking Notice
We do not have parking space at our accommodation and you cannot park in the tunnel that leads to the terminal or in the terminal itself.
Attempting to park in restricted areas may result in:
Berisha Private Parking
€5 / up to 24 hoursPayment & Refund Policy
Ferry Berisha – Koman Lake Ferry
Accepted Payment Methods
We accept the following payment methods for your convenience:
- Credit Cards (Visa, MasterCard, American Express)
- Debit Cards
- Bank Transfer
- Payment in cash : on the board of ferry, in our offices in Shkoder or Tirana.Paypal payment mode.
- Online Payment via our secure booking system
Booking Confirmation
After completing your booking, you will receive a confirmation email with your ticket details. Please present this confirmation (printed or digital) at the ferry terminal on the day of departure.
Please arrive at least 30 minutes before the scheduled departure time to ensure smooth boarding.
Cancellation & Refund Policy
We understand that plans can change. Our cancellation policy is as follows:
- 90% Refund Payment 24 hours before the starting service.
- No-show: No refund available
To request a cancellation, please contact us via email at kontakt@komanilake-explore.com or call us at +355 69 84 55 220.
Weather & Force Majeure
In case of severe weather conditions or other circumstances beyond our control that prevent the ferry from operating safely, we will:
- Offer a full refund for the affected trip
- Provide the option to reschedule to another available date
- Notify you as soon as possible via email and/or phone
Booking Modifications
If you need to modify your booking (change date, add passengers, etc.), please contact us at least 24 hours before your scheduled departure. Modifications are subject to availability and may incur additional charges.
Contact Us
For any questions regarding payments, refunds, or our policies, please don’t hesitate to contact us:
- Email: kontakt@komanilake-explore.com
- Phone: +355 69 84 55 220 / +355 69 84 55 221
- Hours: Daily 07:00 – 20:00